If this does not work, please uninstall the launcher, delete the game intallation package, and reinstall Genshin Impact. When launching the game, the following error message appears: "Failed to download resource files or network error. If not please download and install DirectX 11. If so, please double-click on the "DXSETUP.exe" executable within the folder to manually install DirectX 11 before restarting the game. Please check if a folder named "DXSETUP"exists within your installation directory. Black Edition - Dark Knight Version Windows 10 - 2004 Not sure 1903-1909 Preview Theme - youtu.be/WkGeEamtYh0 Download. If it is, please remove said blockage, set the relevant files to "trusted," or close the anti-virus software before re-opening the game.Īfter launching the game, the game is stuck on a white screen before the Genshin Impact logo can appear. Genshin Impact - Paimon Custom theme Windows 10 Published: Sep 22, 2020. Please check if you have an anti-virus program installed, and check if this program is blocking any files related to Genshin Impact's installation. now in the 'Target' box type in this: 'C:WindowsSystem32schtasks.exe' /run /tn 'Genshin Impact. If you are going to use it as a non-Steam game then add Genshin Impact to steam as a non-Steam game. Here’s a few other answers to some of those first day install problems from the Genshin Impact team:Īfter opening the game, the game does not respond/the game does not launch. browse for the launcher.exe file for Genshin Impact, and after that click OK.
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